MDR provider profile
Zscaler MDR (formerly Red Canary) profile: the former Red Canary MDR, now part of Zscaler
The short answer
By The Triage Desk · AI Cyber Compare · Published 2026-10-08
Desk research from public vendor pages: vendor facts read September 2026, updated 2026-10-13. Editorial reading of what vendors publish; we did not run the products and did not interview vendors.
Which operating model is Zscaler MDR?
Who carries each stage in Zscaler MDR?
- Your analysts
- Rules you write
- AI agent
- Provider's analysts
- Shared
- Not described
- Triage: AI agents triage and enrich alerts for the provider's analysts.
Source: Zscaler Managed Detection and Response · Read 11 Oct 2026
- Tune: Agentic tuning through natural-language prompts.
Source: Zscaler Managed Detection and Response · Read 11 Oct 2026
- Nights and weekends: 24/7 human-led support.
Source: Zscaler Managed Detection and Response · Read 11 Oct 2026
What are Zscaler MDR's strengths?
Strengths
- Covers identity, endpoint, cloud, email and network, with AI triage and hands-on-keyboard response.
- Automatic containment actions when paired with Zscaler Internet Access.
What are Zscaler MDR's limits?
Limits
- No public price.
- Some automatic actions depend on Zscaler Internet Access.
What does Zscaler MDR say about its own results?
Key facts
| Fact | Detail |
|---|---|
| Ownership | The page states "Red Canary is now part of Zscaler". Source: Zscaler Managed Detection and Response · Read 11 Oct 2026 |
| Service | "24/7 human-led, AI-powered support"; experts "detect, manage, respond to, and remediate" with hands-on-keyboard support. Source: Zscaler Managed Detection and Response · Read 11 Oct 2026 |
| AI agents | Automated alert triage with enrichment, agentic tuning through natural-language prompts, accelerated investigations and response recommendations. Source: Zscaler Managed Detection and Response · Read 11 Oct 2026 |
| Auto-actions | With Zscaler Internet Access: deny-list domains, URLs and IPs, browser isolation and conditional access. Source: Zscaler Managed Detection and Response · Read 11 Oct 2026 |
| Log storage | A log storage option is offered. Source: Zscaler Managed Detection and Response · Read 11 Oct 2026 |
Asked often about this page
What does Zscaler MDR (formerly Red Canary) cost?
Not published.
Which model is Zscaler MDR (formerly Red Canary)?
Managed detection and response (MDR).
Sources for this profile
Source: Zscaler Managed Detection and Response · Read 11 Oct 2026
Lighter profile: facts read 11 October 2026. Not part of the fact table, fit finder vendor list or pair pages, which compare the thirteen AI SOC and SOAR products on 11 capabilities.